Hey Koolboks Family!

December was an incredible month, thanks to the outstanding team members who went above and beyond to make things happen. These superstars kept us cool, pushed the limits, and reminded us why Koolboks is the best in the game!
Our December top performers have truly outdone themselves, and we can't wait to share their achievements with you. Their performance has been exceptional, with each bringing their unique strengths and skills to the table.
Let's take a look at their impressive achievements:
The Telesales Trailblazer - Blessing Innocent
Blessing Innocent is a sales sensation who consistently exceeds expectations. Here are some of her notable achievements:
9 units sold
₦7,400,849 in sales

Blessing's exceptional sales skills, combined with her charming personality, make her a telesales titan who always closes deals with a smile. She has a unique ability to connect with customers, understand their needs, and provide tailored solutions that meet their requirements.
The Customer Relationship Maestro (2nd Time Winner) - Kester Alade
Kester Alade is a client connection guru who delivers top-tier results. Here are some of his notable achievements:
98% KPI achievement
Consistently high client engagement and satisfaction scores
Excellent relationship-building skills

Kester's dedication to providing exceptional service and his customer-centric approach have led to increased loyalty and retention. His expertise has been invaluable in helping us grow and expand our business, and we're thrilled to see him win for the second time in a row!
The Inbound Call Icon (2nd Time Winner) - Opeyemi Adeniran
Opeyemi Adeniran is a customer service superstar who always keeps her cool under pressure. Here are some of her notable achievements:
100% KPI score
Perfect customer satisfaction scores
Excellent problem-solving skills
Ability to resolve complex issues quickly and efficiently

Opeyemi's empathetic approach and ability to resolve complex issues quickly have made her a favorite among customers. Her passion for customer service is evident in everything she does, and her commitment to excellence has raised the bar for our entire team.
The Outbound Ace - Khadijat Akanni
Khadijat Akanni is an outbound expert who builds bridges and turns cold calls into warm conversations. Here are some of her notable achievements:
85% KPI score
High connection rates and conversion scores
Excellent communication skills

Khadijat's positive attitude, energy, and enthusiasm are contagious, and her colleagues look up to her as a role model. Her ability to connect with customers and drive results has made her a valuable asset to our team.
The Chat Support Speedster (2nd Time Winner) - James Asimole
Jame Asimole is a chat support sensation who types out solutions with lightning speed and accuracy. Here are some of his notable achievements:
95% KPI score
Fast response times and high resolution rates
Excellent technical skills

James's passion for chat support is evident in everything he does, and his commitment to excellence has raised the bar for our entire team. We're impressed by his consistent performance and dedication to delivering exceptional customer experiences, and we're happy to see him win for the second time in a row!
The Chat Support Whiz - Chidubem Ohueri
Chidubem Ohueri is a chat support whiz who consistently delivers exceptional chat support. Here are some of her notable achievements:
95% KPI score
High customer satisfaction scores and positive feedback
Excellent technical skills

Chidubem's technical expertise and friendly demeanor have made her a shining star in our chat support team. Her commitment to excellence and dedication to delivering exceptional customer experiences have earned her a spot among our top performers.
Cheers to Our December Superstars!
To Blessing, Kester, Opeyemi, Khadijat, James, and Chidubem - you're the reason Koolboks stays at the top. Your hard work, dedication, and consistency inspire us all. Here's to an amazing January and even more achievements ahead!
Stay KOOL.
The Koolboks Team
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